The users keep on witnessing technical problems when they try to unlock ATT Email account or fix ATT email not working. Now, to fix this error, you are supposed to follow and apply few important instructions. First of all, you should press the Windows +R keys together and then type Outlook/safe. Now, you can simply press enter or click the OK option. Now, you should click on OK to continue and once Outlook starts, you must check if the issue is resolved. By implementing the above-stated steps, you can simply find out the ways to resolve the issue entirely.
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Fix if ATT Mail not working with Outlook
1. Make sure that your account is properly configured
Sometimes att.net email isn’t working with Outlook because the email account isn’t configured properly. This is a common problem with almost any email provider, but you can fix it if you properly configure your email account. To add an att.net email account to Outlook, you need to do the following:
Open Outlook and go to File > Add Account.
Now choose Manual setup or additional server types.
Select Pop or IMAP and enter the desired display name and your email address.
Set the account type. You can use IMAP or POP3.
Depending on the selected account type, you configure your incoming and outgoing server:If you’re using IMAP server, use the following settings:Incoming mail server:imap.mail.att.net
Outgoing mail server: smtp.mail.att.net
As for POP3 server, use the following data: Incoming mail server:inbound.att.net
Outgoing mail server: outbound.att.net
Enter your full email address and paste your secure mail key. Make sure to check to Remember password and Require logon using Secure Password Authentication.
After setting the server, you just need to configure ports and a few more settings:
Click More Settings and check My outgoing server (SMTP) requires authentication. Now select Use same settings as my incoming mail server.
Now you just need to configure your ports. For incoming server use: 993 (for IMAP) or 995 ( for POP3). For outgoing server enter: 465 (works for both IMAP and POP3).In Use the following type of encrypted connection section, select SSL for both Outgoing and Incoming server.
After doing that, click OK and then Next. Outlook will now test your connection. If everything is in order, click Finish.
As you might’ve noticed, we mention that AT&T email requires a secure mail key in order to create a new email account. This is a security feature that should provide extra security to your email client.
If you don’t have a secure mail key generated, you’ll stop the account creation process and generate the secure mail key. This process is quite simple, and you can do it in a minute or two. To generate a secure key, do the following:
Go to your AT&T profile and choose Sign-in info.
Select your email account and scroll to the Secure mail key section and select Manage secure mail key.
Select your email address, and click Add secure mail key. You can set a nickname for that secure mail key in order to recognize it in the future.
Choose Create secure mail key and click Copy secure mail key to clipboard. Click OK.
Go to your email client and use the secure mail key instead of your password.
This procedure might be a bit overwhelming at first, but if you follow the instructions carefully you should be able to add and configure your att.net email without too much hassle. Just be sure to create a secure mail key and have it available when needed.
2. Check your antivirus
Before we start fixing this issue, it’s always a good idea to check your antivirus and make sure that it’s not interfering with your applications. Third-party antivirus tools can cause issues to appear, and in order to fix them, you’ll need to disable certain antivirus settings.
If that doesn’t work, your next step would be to disable your antivirus altogether. In the worst-case scenario, your only option might be to uninstall your antivirus. If removing the antivirus fixes the issue, you should seriously consider switching to a different antivirus.
Regards,
Rachel Gomez
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